Reason Types and Mandatory Attachments for Request

Admins can require employees to select a reason and/or attach supporting documents when submitting OT, leave, or reimbursement requests. This ensures every request contains complete and consistent information.

Settings are configured per rule or payment type: each OT rule, leave type, and reimbursement payment can have different configurations.


Request Details

Reason Type

  1. Check the Reason Type box to require employees to select a reason when submitting a request
  2. Once enabled, a Name field appears for entering reason options
  3. Type a reason name, then click + or press Enter to add it to the list
  4. Drag to reorder the list as needed

Mandatory Attachment

Check the Mandatory Attachment box to require employees to attach a supporting document with every request


OT Rule Settings

  1. Go to Preferences > Attendance > Overtime Rules
  2. Select the OT rule you want to configure, or create a new one
  3. Under Request Details, configure the settings as needed
  4. Click Save


Leave Type Settings

  1. Go to Preferences > Employees > Leaves
  2. Select the leave type you want to configure, or create a new one
  3. Under Request Details, configure the settings as needed
  4. Click Save


Payment Settings (Reimbursement)

  1. Go to Preferences > Payroll > Payments
  2. Select the payment you want to configure, or create a new one
  3. Go to the Settings tab
  4. Check the Submit Request box
  5. Under Request Details, configure the settings as needed
  6. Click Save


What Employees See

Once these settings are enabled, employees will see the following when submitting a request:

  • Reason Type enabled:

    The request form displays a dropdown for employees to select a reason. Employees must select a reason before they can submit the request.

  • Mandatory Attachment enabled:

    Employees must attach a document before submitting. The system will not allow submission without an attachment.


Notes 🗒️

Settings changes apply to requests submitted after saving. Existing requests are not affected.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.