Report Requests via Mobile App

Employees can view the Form EA following the below steps:

  1. On the Homepage, tap the Menu Icon.

  2. Tap Reports.
  3. Select Form EA to view the form.



Employees can request a Salary Certificate and Employment Certificate from the Admin.

Procedure for submitting Salary/Employment Certificate Request.

  1. On the homepage, tap the Menu icon.  

  2. Tap Reports.
  3. Tap "Report Requests".

  4. Tap the + sign to request a certificate.

  5. Select the certificate type and enter the reason, then tap Submit. The entered reason will be displayed on the certificate.

  6. Once the request is approved by the admin, the system will send an email notification to the employee. The employee can then tap "View Request" to view the report.

  7. All certificate Requests will be displayed in the Reports menu. 
    • The certificate issued date (Issued On) will be indicated on the Request Block.

  8. Tap request to view request details, approval history, and download the report.

  9. If "Lock Payslip" is enabled, employees must verify their identity before downloading the report.


Example document


Notes

  • The language of the certificate will be displayed in English.
  • When an employee submits a certificate request, the system will automatically send an email notification to the admin listed under Settings - Preferences - Permissions.
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